Updating a Successful Course w/ Tina Forsyth
Tina Forsyth had vetted intellectual property (IP) that has been successful, recognized an opportunity to improve her certification program for her clients, trainers, and overall business model. Her end goal was to improve active engagement, strategically build content for information retention, and reinforce skills application. Tina and her team were wonderful to work with redesigning her online business manager (OBM) certification program.
I got answers for authors with problems.
Tina recognized her certification program needed updating because the industry, her audience, and her book content had all evolved. She chose an innovative approach to making program updates. Here's an example of how I helped Tina Forsyth update her certification program based on her published book.
BEFORE
- Haphazard Original Content
- Videos = 60-75 Minutes
- Wordy Slides
- Unrelated Independent Activities
- Group Coaching = Q & A only
- Long Coaching Times
- Different Coaching Styles
- Decreasing Client Satisfaction
AFTER
- Streamlined Original Content
- Videos = 25-30 Minutes Max
- Visual Slides
- Activities Build Skills for Certification Week
- Group Coaching = Facilitation
- Shorter Coaching Times
- Consistent Coaching Approach
- Increased Client Satisfaction
- Integrated Adult Learning Best Practices
- Added Critical Thinking Activities
I got answers for authors with problems.
Tina recognized her certification program needed updating because the industry, her audience, and her book content had all evolved. She chose an innovative approach to making program updates. Here's an example of how I helped Tina Forsyth update her certification program based on her published book.
BEFORE
- Haphazard Original Content
- Videos = 60-75 Minutes
- Wordy Slides
- Unrelated Independent Activities
- Group Coaching = Q & A only
- Long Coaching Times
- Different Coaching Styles
- Decreasing Client Satisfaction
AFTER
- Streamlined Original Content
- Videos = 25-30 Minutes Max
- Visual Slides
- Activities Build Skills for Certification Week
- Group Coaching = Facilitation
- Shorter Coaching Times
- Consistent Coaching Approach
- Increased Client Satisfaction
- Integrated Adult Learning Best Practices
- Added Critical Thinking Activities
Client's Feedback
We hired Dr. Carrie when we were looking to refresh and improve our Certified OBM training program. Her knowledge of adult learning and overall best practices was soooo helpful. I had been teaching this program for so long that I wasn't really able to see where/how we could be making changes - and Carrie's 'fresh eyes' on everything + her PhD level expertise gave us a new perspective and plenty of insight on how the program could be made stronger. She has a simple and effective process that took us from the basics of 'who is this training really for?' through to the nitty gritty of improving the curriculum itself. I highly recommend Dr. Carrie if you are looking to refresh a training program and want to ensure you are including adult learning best practices into the mix.
OR View Dr. Carrie O. Graham's Instructional Design Services
