Updating a Certification Program
Tina Forsyth had vetted intellectual property (IP) that has been successful, recognized an opportunity to improve her certification program for her clients, trainers, and overall business model. Her end goal was to improve active engagement, strategically build content for information retention, and reinforce skills application. Tina and her team were wonderful to work with redesigning her online business manager (OBM) certification program.
Sample Updates
Before
- Haphazard Original Content
- Videos = 60-75 Minutes
- Wordy Slides
- Unrelated Independent Activities
- Group Coaching = Q & A only
- Long Coaching Times
- Different Coaching Styles
- Decreasing Client Satisfaction
After
- Streamlined Original Content
- Videos = 25-30 Minutes Max
- Visual Slides
- Activities Build Skills for Certification Week
- Group Coaching = Facilitation
- Shorter Coaching Times
- Consistent Coaching Approach
- Increased Client Satisfaction
- Integrated Adult Learning Best Practices
- Added Critical Thinking Activities
Sample Updates
Before
- Haphazard Original Content
- Videos = 60-75 Minutes
- Wordy Slides
- Unrelated Independent Activities
- Group Coaching = Q & A only
- Long Coaching Times
- Different Coaching Styles
- Decreasing Client Satisfaction
After
- Streamlined Original Content
- Videos = 25-30 Minutes Max
- Visual Slides
- Activities Build Skills for Certification Week
- Group Coaching = Facilitation
- Shorter Coaching Times
- Consistent Coaching Approach
- Increased Client Satisfaction
- Integrated Adult Learning Best Practices
- Added Critical Thinking Activities
Client's Feedback
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